FAQs

What materials are your jewelry pieces made of?

Our pieces are crafted from high-quality Stainless Steel with 18k gold PVD coating. This ensures every piece is 100% waterproof, tarnish-free, and hypoallergenic.

Can I wear my jewelry in the water?

Yes. Every piece is built to withstand water, sweat, and daily wear without fading or losing its shine.

Is your jewelry safe for sensitive skin?

Absolutely. Our pieces are Lead and Nickel-free, designed to be worn comfortably all day without causing irritation.

How long does shipping take?

Orders are processed within 1–2 business days. Estimated delivery time is 5–8 business days for shipments within the United States and Puerto Rico.

Do you accept returns?

All sales are final. However, if your item arrives damaged or incorrect, please contact us within 3 days of delivery and we will review the issue.

How can I contact you?

 If you have any questions, please reach out to us at: galsojewelry@outlook.com or fill out our contact form.